Support

Write to support@mypitstop.app. Please say which phone and which version of the app you use (Settings shows it at the bottom), and what you were doing. A screenshot or a short screen recording helps a lot.

Common questions

Do I need an account?

No. Pitstop works fully without one and keeps your data on your phone. An account only adds sync between your devices. Sign in under Settings, Account, with a code sent to your email.

How do I move my data to a new phone?

Either sign in with the same account on the new phone, or make a backup under Settings, Backup & data, and import it there.

How do I get a copy of my data?

Settings, Backup & data, Export backup. When signed in, Settings, Account, Export my data gives you the same file.

How do I delete my data?

• Erase all data (Settings, Backup & data): removes every vehicle, entry, photo and receipt from your phone and, if you are signed in, from your account and other devices.
• Delete account (Settings, Account, Danger zone): removes your account and everything stored in the cloud. The data on your phone stays.

Sync does not work

Settings, Account shows when it last synced and what went wrong. The badge on the account icon is grey when there is no connection. Try Sync now. If it still fails, write to support and include the message shown.

Which devices are supported?

iPhone and iPad with a recent iOS, and Android 7.0 or newer.

Feedback

Ideas and bug reports are welcome at hello@mypitstop.app.